If your dog becomes too aggressive or agitated to be safely groomed, our staff will end the service and not attempt to force the grooming on the pet. We have worked with "ungroomable" dogs to rehabilitate them from trauma created from their past grooming. Please discuss the process with us.
Call us if you’re running late, your appointment will be held for a maximum of 15 minutes. Our stylist will provide a rough time estimate for your pet’s service, during your consultation at the time of drop-off. We try to have all dogs done within 2 hour, for their comfort, however, because of no-shows we have had to book tighter which creates longer grooming times.
If you would like your fur baby to play in our play area before grooming we offer this service at a discounted rate for grooming clients. Please visit our Playcare page for more details.
Our menu prices are a general guideline for services; however, the actual pricing of your services may change based on breed, size, temperament and condition and length of your dog’s coat. Hours of operation and prices are subject to change.
We want you to be 100% satisfied with the grooming services you receive. After every grooming service, our stylists will review the fur cut with you to make sure you are happy! If you notice anything that you don’t like when you get home, please call us within 24 hours so that we can alter your pet’s groom to your liking. Changes can be made within 24 hours only.
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